We understand that sometimes a purchase may not meet your expectations. This Return and Refund Policy outlines the process for returning items purchased from Clutterless Spaces. Please read through the policy carefully to ensure a smooth return experience.

Return Eligibility

To be eligible for a return, items must be unused and in their original packaging. You must initiate the return process within 30 days of receiving your order. Items that have been opened or used cannot be returned unless they are defective. Please inspect your items upon arrival to ensure they meet your satisfaction.

How to Request a Return

To request a return, you must email us at [email protected]. In your email, include your order number, the item(s) you wish to return, and the reason for the return. We will respond with instructions on how to proceed with the return. Please allow up to 3 business days for us to respond to your request.

Return Shipping Costs

Customers are responsible for all return shipping costs unless otherwise agreed upon with our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We cannot guarantee that we will receive your returned item, and you are responsible for ensuring it arrives safely.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days. Please note that depending on your bank, it may take additional time for the refund to reflect in your account.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired item. This ensures that you receive the correct product and helps us manage inventory effectively.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at [email protected]. Include your order number and a description of the issue, along with any supporting photos. We will assess the situation and may offer a replacement or refund based on our evaluation of the item.

Final Notes

We reserve the right to refuse returns that do not comply with our policy. Please ensure that you follow the guidelines outlined above to avoid any issues with your return. If you have any questions about our Return and Refund Policy, feel free to reach out to us via email. We are here to assist you.